privacy policy

last updated: sEPTEMBER 1, 2023

What we collect

We receive, collect and store information you enter on our website or provide to us in any other way. Additionally, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login credentials; e-mail address; password; computer and connection information and purchase history when applicable. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How we collect information

When you conduct transactions on our website (“transactions” refer to the exchange of any information, not just financial), as part of the process, we may collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.

Why we collect this personal information

We collect Non-personal and Personal Information for the following purposes:

  • To provide and operate the Services;
  • To provide our Users with ongoing customer assistance and technical support;
  • To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;
  • To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
  • To comply with any applicable laws and regulations.

How we store, use, share and disclose our site visitors’ personal information

Our company website is developed on a WordPress/WooCommerce platform that allows us to sell our products and services to you. Your data may be stored through the WordPress software’s data storage, databases and applicable plugin applications. Your data is stored on secure servers behind a firewall.  

All direct payment gateways offered by and through WooCommerce and Stripe and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we communicate with our site visitors

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail.

How we use cookies and other tracking tools

The following cookies are used on our website:

Necessary Cookies

These cookies are used for activities that are strictly necessary to operate or deliver the service you requested from us and, therefore, do not require you to consent.

Statistical Cookies

These cookies help us to measure traffic and analyze your behavior with the goal of improving our service.

Marketing Cookies

These cookies help us to deliver personalized marketing content to you based on your behavior and to operate, serve and track ads. 

The following links explain how to access cookie settings in various browsers:

To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

How our site visitors withdraw their consent

If you don’t want us to process your data anymore, please contact us at hpyzikiewicz@marketplacebrands.com or send us mail to: 951 Fargo Avenue, Elk Grove Village, IL 60007.

Privacy policy updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

Questions and your contact information

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at hpyzikiewicz@marketplacebrands.com or send us mail to: 951 Fargo Avenue, Elk Grove Village, IL.